During the course of working with a coach, there may be a need for some one-on-one in-office training with a team member. If the coach and dentist determine one team member needs some specialized training in a particular area, your Fortune Coach will work with that person to reach mastery. We will do training on scheduling, collecting fees, the recare system, standard of care, financial arrangements and much more.
Customized WorkshopsFortune designs workshops to assist the dental teams in implementing what they learned at the Training University. The doctor and coach decide what will be most effective for the team at that time. Workshops include themes such as:
- Vision building / office agreements
- Perfect Day Scheduling
- Installation, training, review of office monitoring systems
- Hygiene Department support
- DISC personality profile testing/training
- Internal marketing campaign: Creating the WOW experience
- External marketing guidance
- Financial policy / financial arrangements
- Set-up of patient acknowledgment programs
Our Expert Dental Coaches provide timely, useful information with objectivity, accuracy and insights. The result is a great work environment that includes fun, friendship, and team members who are committed to C-A-N-I ® – Constant and Never-ending Improvement – for themselves, their co-workers, and their patients. It is in this spirit that we offer these customized workshops to meet the unique and special needs of each practice.